Return and Refund Policy

Items purchased from Cannactivelife can be returned for a full refund within 30 days after you receive your order. Items marked FINAL SALE are not eligible for refund. 
All returned items must be unused, in the same condition as received, and in original packaging. Returned items that are damaged or used may not be accepted for refund or exchange at the discretion of Cannactivelife and brand partners.
Original shipping fees are non-refundable. Customer is responsible for return shipping charges. A refund will be issued back to the original method of payment, unless otherwise arranged.

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.

We want you to be happy.
If you’re unhappy with your purchase or experience, please let us know. We offer a 30-day satisfaction guarantee. Please reach out to us at
How do I return?
To return an eligible item, please visit our return center or email Please include your Order # and email address used to place the order
You will get a confirmation email with shipping guidelines.
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment within 10 business days.

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